Thank you for your prompt response to my faxed inquiry this morning. Had I known you people are good for second-hand spares I would have made you my first port of call because: Your response to inquiries is always prompt Your service for new parts I’ve bought in the past has been impeccable. Your quoted price for the second-hand parts was considerably less than the price I naively accepted(and less that another price that came again after yours as well.) I am sorry to have wasted your time and phone call. You’re first on the list next time.

Hello just a quick note to say thank you for the prompt service with the kit of pins for the floating front discs on my bike. I ordered them on the internet on Friday afternoon about 3pm **** time, and they arrived yesterday afternoon. Last night I fitted them to the one disc, It was a bit fiddly at first until I found the right tools to do the job, and the other one will get done later on today in probably less than half the time of the first one. After this experience I will be recommending you to my BMW riding mates whenever they are displeased with the performance of their local BMW dealer, which can be quite frequently.