Your service for new parts I’ve bought in the past has been impeccable
Thank you for your prompt response to my faxed inquiry this morning. Had I known you people are good for second-hand spares I would have made you my first port of call because: Your response to inquiries is always prompt Your service for new parts I’ve bought in the past has been impeccable. Your quoted price for the second-hand parts was considerably less than the price I naively accepted(and less that another price that came again after yours as well.) I am sorry to have wasted your time and phone call. You’re first on the list next time.
Polite & speedy handling of the issue
Hi Guys just wanted to say thanks on the fast follow up on the missing Air Filter, it arrived today. I realise mistakes happened but its how their rectified that makes the difference and you guys made that difference in your polite and speedy handling of the issue. Thanks again. Cheers