Your service for new parts I’ve bought in the past has been impeccable
Thank you for your prompt response to my faxed inquiry this morning. Had I known you people are good for second-hand spares I would have made you my first port of call because: Your response to inquiries is always prompt Your service for new parts I’ve bought in the past has been impeccable. Your quoted price for the second-hand parts was considerably less than the price I naively accepted(and less that another price that came again after yours as well.) I am sorry to have wasted your time and phone call. You’re first on the list next time.
Stephen Lowe
Hepco & Becker panniers
Some months ago I bought a set of HB Junior panniers from you (the larger size). & fitted them to my ’81 BMW R100 after packing & modifying the frames as directed by yourselves. Totally successful, & I have been extremely impressed with the HB quality!
